Oversight of Insurance Claims

Exeter Environmental has been investigating environmental insurance claims since 1990. Our primary client is The Andover Companies, comprising both Merrimack Mutual and Cambridge Mutual insurance companies. Past clients have included Arbella, Safety and Providence Mutual Insurance.

Once an environmental claim is been filed, such as for an oil release, our first task is to investigate the claim. This includes preliminary phone calls and an initial site visit. If an oil release has been verified, our role is to investigate the cause and origin of the release, evaluate the extent of the release and advise the insurer as to and whether or not there is third-party liability exposure. If responsibility is accepted, we typically audit the cleanup on behalf of the insurer and review invoices to determine whether they are reasonable. Exeter Environmental has the experience to properly investigate these claims and works closely with legal counsel to provide insurers with the information they require to make sound decisions.